Frequently Asked Questions
Don’t hesitate to reach out! We will be happy to answer all of your questions and assist you to the best of our ability.
What to expect?
Once you submit a project request form we'll get in touch via email to schedule an onsite consultation. Depending on your project's needs we may compose a design alongside an estimate for you. We offer multiple different design packages that you can choose from that we have created to help better facilitate the design process. Some features in these packages include an onsite walkthrough of the design, plant and material samples brought to your home, and a digital-scale drawing of the project with a corresponding digital plant and material guide.
Are we licensed and insured?
Yes! In 2018, we registered the business as an LLC. and added insurance to provide more professional service for our clients.
What payment methods do we accept?
We accept ApplePay, Visa, Discover, Mastercard, American Express, bank transfers, and checks. You’ll receive a Quickbooks Online payment portal link to the email provided where you can make payment directly.
Do I need a permit for the landscape and/or hardscape work I'm having done?
It depends on the job and where you live, but regardless, we’ll inform you if a permit is needed prior to scheduling the work. If you do need a permit, we offer permit filing assistance to help make the process easier.
Do I need to call Miss Utility?
No, we handle this for you. We’ll submit the request and monitor its progress. We will not begin working until all utilities have been officially marked by an expert.
What’s considered a critical area property?
Maryland’s Critical Area is defined as the strip of land 1,000 feet wide adjacent to all tidal waters and tidal wetlands. If you are interested in finding out if your property is located within the Critical Area, use the link below:
What’s the difference between critical area and critical buffer?
Maryland’s Critical Area is defined as the strip of land 1,000 feet wide adjacent to all tidal waters and tidal wetlands. While the Critical Area Buffer is the area of at least 100 feet located directly adjacent to the State’s tidal waters, tidal wetlands, and tributary streams.